General booking conditions and basic accommodation rules:
Upon arrival, guests must pay the city tax of € 4.00 per person per night (not included in the price), show a document (identity card/driving license for European countries, passport for non-European countries (pursuant to Article 109 Tulps)) and the booking confirmation voucher.
There is no front desk in this property.
The check-in location differs from the property location and it is in our main office, at Corte Nova 2031, Castello, 30122 Venice.
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Check-in/Check-out
Please contact our staff at least 48 hours before your arrival, in order to organize your check-in, our contacts are available in the booking confirmation. Veneziacentopercento cannot guarantee the access to the accommodation unless you let us know your arrivl information for the check-in organization.
Check in, with assistance from our staff, it is available from 15.30 until 19.30.
If you'd like to arrive after 7.30 pm arranging, in advance, the self check-in option

CHECK-IN: Check-in with our staff is available from 15.30 until 19.30. You can arrive later than 19.30, organizing in advance your check in independently (self check in must be organized in advance with our staff).

CHECK OUT: You should leave the accommodation before 10.30 in the morning. In our office there is a luggage deposit available on payment (6 euros each piece of luggage).

It is not allowed to receive visits/guests unrelated to the reservation.
It is not allowed to make loud noises after 9.00 pm and before 9.00 am.
Parties are not allowed.
All our accommodations are strictly non smoking.

Our apartments and rooms are offered as simple temporary rentals with no service provided, as by Italian law (art. 27bis della L.R. Veneto 11/2013). According to this, it not possible to provide to our guests: cleaning service during the stay (only before and after), linens change, breakfast or other type of services typical of the hotels.

- CANCELLATION POLICIES -
Web Rate Standard:
Cancellation terms without penalty: within 8 days before the arrival date.
In case of cancellation from 2 to 7 days before the beginning of the stay an amount equal to 30% of the total booking will be withheld.
For cancellations made up to 24 hours before arrival or in case of “No Show”, the entire amount of the reservation will be withheld.

Prepaid not refundable rate:
There are no refunds in case of early departure and / or non-arrival after the cancellation deadline. Reservations from special “Prepaid” offers: NO reimbursement or other benefits are provided.

Flexi plus Rate:
No penalty will be applied for cancellations made within 3 days before the arrival date.
In case of cancellation 2 days before arrival or in case of “No Show”, the entire amount of the reservation will be withheld as penalty.
There are no refunds in case of early departure and / or no-arrival after the cancellation deadline.

BeSafe insurance policy on request:
Refund of up to 100% of the prepaid amount in accordance with the reasons allowed in the Insurance Policy.

INFORMATION ON THE PROCESSING OF PERSONAL DATA
of users who visit the website www.veneziacentopercento.it
pursuant to Regulation (EU) 2016/679

Please read this information carefully, since it concerns: browsing our site, registering and / or booking properties and / or using other services.

Premise
The policy described below is applicable to the consultation of all parts of the site www.veneziacentopercento.it, for requests for information and when a reservation is made.
This Privacy Policy provides you with all the information you need to understand how some of your personal information is collected.
All data requested by Veneziacentopercento (personal data, e-mail address, address, credit card numbers, bank details and telephone number), are necessary for the processing of the reservation, information and contact request.
In the event that you refuse to provide the data mentioned above, it may be impossible to process the request or provide other services such as, for example, customer care, newsletters, etc.
Veneziacentopercento reserves the right to refuse to process your request, if the data you provide is incomplete.
You will be informed, from time to time, if the data you are entering is mandatory or optional.

Definitions
a) “Personal data” means information relating to a natural person identified or identifiable directly or indirectly.
b) “Interested in the treatment” (or “Interested”) the natural person to whom the personal data refer.
c) “Data Controller” the natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of processing personal data.
d) “Data Processor” who processes personal data on behalf of the data controller.
e) “Processing” any operation or set of operations, carried out with or without the aid of automated processes and applied to personal data or set of personal data, such as the collection, registration, organization, structuring, conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, cancellation or destruction.
f) “Consent of the interested party” (or “consent to the processing”): any manifestation of free, specific, informed and unequivocal will of the interested party, with which the same expresses its consent, by means of an unequivocal declaration or positive action, which the personal data concerning him are processed.
g) “User” the individual who in various capacities interacts with Veneziacentopercento and who, unless otherwise specified, coincides with the data subject.
Owner and manager of data processing
The owner and manager of the treatment is Silvia Boselli’s Veneziacentopercento, with registered office in Castello 1985, 30122 Venice, Italy; VAT number 03795390271, n.rea 340797; tel. + 390410990065, e-mail [email protected];
www.veneziacentopercento.it is managed by Silvia Boselli’s Veneziacentopercento, which controls the use and protection of the data entered.

Methods, purpose and legal basis of the treatment
This privacy statement has been prepared on the basis of EU Reg. / 679 of 27 April 2016, General Data Protection Regulation, “GDPR”
Unless otherwise specified, this privacy statement only concerns this website.
Your personal data will not be disclosed, transferred and / or communicated to third parties unless after having requested (and obtained) your explicit consent.
Veneziacentopercento may, upon approval, show your data, for example to be able to publish your comments and suggestions on the veneziacentopercento.it website
The data may be communicated to the judicial authorities or to the police, at the formal request of these subjects, for example in the event that fraud must be prevented.
In the case of overnight accommodation, one or more accommodations managed by Veneziacentopercento, personal data will be processed to fulfill the obligations pursuant to art. 109 of the Consolidated Public Safety Act; to comply with current administrative, accounting and tax obligations. It also informs that the provision of data for the aforementioned obligations is mandatory.
As regards navigation on the veneziacentopercento.it site, some personal data (such as IP addresses or choice preferences) are automatically collected by the website, as part of its operational functions, through cookies (see in this regard point 8). These data are processed anonymously for the sole purpose of optimizing the services provided by veneziacentopercento.it
In particular, your personal data will be processed for direct marketing purposes, also by e-mail (upon receipt of your consent), in case you need assistance with your booking and at the time of check-in (for the purpose of comply with national and regional laws and to allow contractual obligations).
When registering online or when a booking request is sent on our website, Veneziacentopercento collects personal data and user information directly.
If not specified, the data required to access the veneziacentopercento.it services are mandatory, if you refuse to communicate them, the provision of these services may be impossible for Veneziacentopercento (see point 1 on this). If, on the other hand, some data are indicated as “non-mandatory” you have the right to refrain from communicating them, without any consequence on the operation of our website or the services requested.
In case you have doubts about which data are mandatory, we strongly invite you to contact Veneziacentopercento at the addresses indicated in point 2.

Links to external websites
Links to other websites are provided on our veneziacentopercento.it site, to provide useful support for browsing. Veneziacentopercento does not control these websites and / or their contents, for this reason Veneziacentopercento is not responsible for the contents present in them and for the rules relating to your privacy and / or personal data they have adopted.
We recommend that you pay attention when using the aforementioned websites and carefully read their privacy policy.
Veneziacentopercento.it’s privacy is not applicable to websites managed by third parties.

Security measures
Although having taken some security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration or unauthorized disclosure, Veneziacentopercento cannot guarantee that these security measures limit or exclude any risk of unauthorized access. authorized or data loss. It is therefore recommended to check that your computer is equipped with transmission / reception network data protection software devices (for example, updated antivirus systems) and that your Internet service provider has adopted suitable measures for the security of the network data transmission (e.g. firewall and spam filtering).

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use personal data to contextualize and personalize the advertisements of its advertising network.

Cookies
Veneziacentopercento processes information collectively and anonymously through cookies, in order to optimize its services and its website.
A cookie is a small text file sent by a web server to the user’s browser that accesses a site for the first time; it does not contain understandable information but allows to associate the Internet user, so that the server recognizes the user’s PC.
The aim is to simplify some online procedures, such as access to restricted or customized areas of websites.
The automatic data collection procedures through the use of cookies are necessary for the proper functioning of the website and the services connected to it; Veneziacentopercento does not guarantee this operation if you have started the cancellation procedure for cookies.

Retention period
The data are stored and processed for the time required by the purposes for which they were collected.
The personal data that is collected for the execution of a contract between the owner and the user will be retained until the execution of the contract itself is completed.
If the treatment is based on consent, Veneziacentopercento can keep personal data for longer, that is until it is revoked.
Veneziacentopercento may be obliged to keep personal data for a longer period, in compliance with a legal obligation or by order of an authority.
At the end of the retention period, Personal Data will be deleted.

User rights
The user, with reference to the data processed by the owner, can exercise the right to:
– withdraw consent at any time
– oppose the processing of data, if it occurs on a legal basis other than consent (see point 1); in this regard, it is specified that, for direct marketing purposes, it is possible to oppose the treatment without giving any reason
– access, verify and request the correction of their data, as well as obtain a copy in an accessible format
– obtain the limitation of treatment, cancellation or removal in the event that certain conditions are met
To exercise these rights, it is possible to send a request by sending an e-mail to the address [email protected].
Further information in relation to the processing of personal data may be requested by you at any time, using the contact details.

Changes and updates
Veneziacentopercento reserves the right to update and / or modify its privacy policy, in relation to legislative or legislative changes regarding the protection of personal data.
These changes will be published on the veneziacentopercento.it website and, if substantial and if required by current legislation, will be notified to you. Therefore, please consult this page regularly, referring to the date of the last modification made at the bottom.
Users are invited to report any changes to their personal data, in order to ensure that they are always updated and adequate, and that they do not exceed the purposes for which they were collected and / or processed.